TERMS OF SERVICE

All services provided by iIT Host Hosting Service may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless iIT Host Hosting Service from any claims resulting from the use of service which damages the subscriber or any other party. Prohibited are sites that promote any illegal activity or present content that may be damaging to iIT Host’ servers, or any other server on the Internet. Links to such materials are also prohibited.

Unacceptable content or links for shared hosting, windows hosting

This privacy policy (statement) covers all websites that are operated by iIT Host. Because iIT Host wants to demonstrate its commitment to our users’ privacy, we have agreed to disclose our information practices.

  • Topsites
  • IRC Scripts/Bots
  • Proxy Scripts/Anonymizers
  • Pirated Software/Warez
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita)
  • Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
  • File Dump/Mirror Scripts (Similar to Rapidshare)
  • Commercial Audio Streaming (more than one or two streams)
  • Escrow/Bank Debentures
  • High-Yield Interest Programs (HYIP) or Related Sites
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Prime Banks Programs
  • Lottery Sites
  • MUDs/RPGs/PBBGs
  • Hateful/Racist/Harassment oriented sites
  • Hacker focused sites/archives/programs
  • Sites promoting illegal activities
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Bank Debentures/Bank Debenture Trading Programs
  • Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
  • Mailer Pro
Unacceptable content or links for cPanel Reseller, Master Reseller, Cloud Servers and dedicated servers

  • IRCD (irc servers)
  • IRC Scripts/Bots
  • Pirated Software/Warez
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Escrow
  • Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita)
  • Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
  • High-Yield Interest Programs (HYIP) or Related Sites
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Prime Banks Programs
  • Lottery Sites
  • Hateful/Racist/Harassment oriented sites
  • Hacker focused sites/archives/programs
  • Sites promoting illegal activities
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Bank Debentures/Bank Debenture Trading Programs
  • Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
  • Mailer Pro
Overselling / Fair Usage

You must not needlessly create accounts, install any script/software or upload any files which add space usage if you have no intention of using them. As part of our fair usage policy, excessive CPU usage is not allowed. You may not initiate the following on our shared hosting servers:

  • Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
  • Run stand-alone, unattended server-side processes at any point in time on the server
  • Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers
  • Run cron entries with intervals of less than 15 minutes
  • Run download sites
  • cPanel backup file is disabled as customers are abusing it by generating 10 or more backup at one time or running an automated backup every 5 minutes. This is not allowed. You can however request from us to backup an account for you and we will gladly do it.
  • Customer may not use disk space as a file repository, or dump site. This includes but is not limited too; warez, serialz, sound files (mp3/wav), applications, zip/rar/iso files. Your account is to be used for hosting a website and not for file storage.
Resource Limitations

In order to provide the best uptime possible, your sites must comply with the following limitations

  • PHP
    • upload_max_filesize=20M
    • memory_limit=120M
    • max_execution_time=30
    • max_input_time=60
  • MySQL
    • max_user_connection=25
  • CPU
    • No script may use more than 20% of CPU
  • Memory
    • No Script may use more than 300 MB of memory or executing more than 20 processes continuously for longer than 15 minutes
  • Email
    • 100 emails per hour, per domain
File Usage and Storage

Hosting accounts are not to be used for the purposes of distributing and/or storing an unusual amount of files. We are a web hosting service not a remote file storage service. Any web site whose disk space usage for storing the files exceed 75% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of files. At that point, if we find that those files are illegal or harmful in any way, you will be suspended or terminated with or without prior notice depending on the severity of the harm.

Unlimited Space & Bandwidth

Nothing in the world is unlimited, and that includes server space and bandwidth. Here at iIT Host, we do not keep track of how much space you are using. Clients are allowed to use as much as long as they are not crippling the servers with the amount of space, bandwidth, accounts and server resources they are using. Generally, with unlimited space and bandwidth, you will be able to use it without encountering problems but if your website is crippling the server then iIT Host has the right to suspend or terminate your site with or without prior notice.

Unacceptable Resource Usage

  • Run cron entries with intervals of less than fifteen (15) minutes.
  • Run any MySQL queries longer than thirty (30) seconds.
  • Use twenty-five percent (25%) or more of our system resources for longer than ninety (90) seconds at a time. Activities that could cause this excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.
  • The size of each mail box should not exceed 5GB and combined mail box size per domain should not exceed 50GB.
Traffic Usage

All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $2.00 for each gig of traffic exceeded. This amount is not prorated, meaning that 1 mb – 1 gig will be treated and billed as the same.

Server Abuse

Any attempt to undermine or cause harm to a server or customer of iIT Host is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be canceled without chance of refund.

Support

iIT Host provides provide support by ticket system, live chat and Call. iIT Host response to support ticket within 30 minutes. And maximum response time within 24 hours. Live chat is available 24/7. Call Support 24/7.

Live Chat Support Abuse

If anyone abuse live chat support, then he will be blocked for 72 hours from live chat.

Billing

By the Account Activation Date of each month, iIT Host shall either:
(1) debit the client’s credit card (when such information has been provided by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to iIT Host by no later than the specified payment due date. iIT Host shall be entitled to immediately terminate this agreement for client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client’s responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

Account Suspension

1 of days after the due payment date automatically will be suspended the account

Late Fee

7 of days after the due payment date automatically will be added 10% late fee on the invoice

Account Termination

  • 30 of days after the due payment date automatically will be terminated the account
  • For VPS: After the due payment date will be terminated the account
BTCL Domain Registration Requirements

  • .com.bd
    • Government NID Card
    • Trade License (If you have multiple pages to upload, please merge into a single PDF file)
  • Educational
    • Forwarding Letter (To be issued by the concerned authority of the institution at institution letterhead pad)
    • Institution Approval Letter (To be issued by Govt./Education Board/Madrasa Board /BTEB/University Grant Commission/etc.)
  • Government
    • Forwarding Letter (To be issued by the concerned authority of the institution at institution letterhead pad)
  • Company
    • Trade License (If you have multiple pages to upload, please merge into a single PDF file)
  • NGO/Welfare/non-profit
    • Registration Certificate (To be issued by Social Welfare Ministry)
  • Corporation
    • Corporation Certificate (To be issued by Registrar of Joint Stock Companies & Farms)
  • Others
    • Verification Document (If You have multiple pages to upload, please merge into a single PDF file)
Disclaimer

iIT Host cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by iIT Host are resold. Thus, certain equipment, routing, software and programming used by iIT Host are not directly owned or written by iIT Host. Moreover, iIT Host holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as iIT Host sees fit.

NEED HELP? CALL OUR SUPPORT 24/7 AT +88 09638-787878 OR Live Chat

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